{"id":1791,"date":"2023-05-19T09:06:54","date_gmt":"2023-05-19T09:06:54","guid":{"rendered":"https:\/\/lepoint-actu.tg\/?p=1791"},"modified":"2023-05-23T09:10:30","modified_gmt":"2023-05-23T09:10:30","slug":"lotr-pragmatique-sur-le-management-de-la-qualite","status":"publish","type":"post","link":"https:\/\/lepoint-actu.tg\/index.php\/2023\/05\/19\/lotr-pragmatique-sur-le-management-de-la-qualite\/","title":{"rendered":"L&rsquo;OTR pragmatique sur le management de la qualit\u00e9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&rsquo;Office togolais des recettes (OTR) reste dans la qu\u00eate continue de la qualit\u00e9 des services rendus aux usagers. Dans cet \u00e9lan, l&rsquo;institution s\u2019est inscrit dans une dynamique d\u2019am\u00e9lioration continue de ses services et la satisfaction de ses partenaires. Cette r\u00e9solution est d\u2019ailleurs une des priorit\u00e9s au programme du plan strat\u00e9gique 2023-2025 de l\u2019Office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le 15 mai dernier, cet engagement a \u00e9t\u00e9 transcrit dans les faits \u00e0 travers un atelier de renforcement de capacit\u00e9s du personnel de l\u2019Office, sur le management de qualit\u00e9 selon les normes ISO 9001 : 2015.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette formation qui s\u2019inscrit dans le cadre du Projet d\u2019appui \u00e0 la gouvernance \u00e9conomique (PAGE), financ\u00e9 par la Banque Mondiale et l\u2019Union Europ\u00e9enne, a \u00e9t\u00e9 lanc\u00e9e par  Ayaovi Egloh, Conseiller technique du Commissaire G\u00e9n\u00e9ral de l\u2019OTR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il s\u2019agira, au terme de cette formation, de \u00ab doter le personnel de connaissances n\u00e9cessaires, afin de mettre en place dans un moyen terme, le syst\u00e8me de management de la qualit\u00e9 au sein de l\u2019Office, et obtenir une certification ISO 9001, t\u00e9moignant de l\u2019engagement fort de l\u2019OTR pour une am\u00e9lioration continue des services, et la satisfaction des partenaires \u00bb, indique-t-on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans son mot de bienvenue, la Directrice des ressources humaines et de la formation professionnelle, Mme Aziglossou-Vovor Abravi Dzidua, a soulign\u00e9 que cette formation \u00e9tait une pr\u00e9cieuse occasion pour le personnel de l\u2019Office d\u2019internaliser la question du management de qualit\u00e9.   Selon les informations, les travaux prennent fin le 09 juin prochain.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;Office togolais des recettes (OTR) reste dans la qu\u00eate continue de la qualit\u00e9 des services rendus aux usagers. Dans cet<\/p>\n","protected":false},"author":2,"featured_media":1792,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L&#039;OTR pragmatique sur le management de la qualit\u00e9 -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lepoint-actu.tg\/index.php\/2023\/05\/19\/lotr-pragmatique-sur-le-management-de-la-qualite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L&#039;OTR pragmatique sur le management de la qualit\u00e9 -\" \/>\n<meta property=\"og:description\" content=\"L&rsquo;Office togolais des recettes (OTR) reste dans la qu\u00eate continue de la qualit\u00e9 des services rendus aux usagers. 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