{"id":2852,"date":"2024-02-07T10:27:22","date_gmt":"2024-02-07T10:27:22","guid":{"rendered":"https:\/\/lepoint-actu.tg\/?p=2852"},"modified":"2024-02-08T10:31:12","modified_gmt":"2024-02-08T10:31:12","slug":"revelations-de-larcep-sur-des-indicateurs-de-qualite-des-services-mobiles-au-togo","status":"publish","type":"post","link":"https:\/\/lepoint-actu.tg\/index.php\/2024\/02\/07\/revelations-de-larcep-sur-des-indicateurs-de-qualite-des-services-mobiles-au-togo\/","title":{"rendered":"R\u00e9v\u00e9lations de l\u2019ARCEP sur des indicateurs de qualit\u00e9 des services mobiles au Togo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><br>L\u2019Autorit\u00e9 de r\u00e9gulation des communications \u00e9lectroniques et des postes (ARCEP) au Togo, conform\u00e9ment \u00e0 ses charges, vient de nouveau \u00e9clairer les consommateurs sur les performances et manquements des op\u00e9rateurs mobiles. Mardi 06 f\u00e9vrier 2024, l\u2019ARCEP a rendu publics les r\u00e9sultats issus de sa mission de contr\u00f4le des indicateurs de qualit\u00e9 des services mobiles 2G\/3G\/4G et de leurs seuils.<br>En effet, comme un gendarme l\u2019ARCEP surveille les deux principaux op\u00e9rateurs mobiles, Togo Cellulaire (TGC) et Moov Africa Togo (MAT). C\u2019est ainsi que dans la logique de grandes sorties comme son intervention intervenue le 15 f\u00e9vrier 2023 pour rappeler \u00e0 l\u2019ordre les fournisseurs d\u2019acc\u00e8s internet (FAI) en r\u00e9affirmant le caract\u00e8re licite du service wifi zone qui \u00e9tait menac\u00e9 d\u2019extinction \u00e0 la suite de l\u2019annonce par Togocom (groupe dont Togo cellulaire est la filiale) de coupures massives et abusives et sa mise en demeure adress\u00e9e au duopole le 31 mai 2023 pour manquement aux obligations r\u00e9glementaires, l\u2019autorit\u00e9 vient en ce d\u00e9but d\u2019ann\u00e9e 2024 frapper un nouveau coup.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"833\" height=\"833\" src=\"https:\/\/lepoint-actu.tg\/wp-content\/uploads\/2024\/02\/EOY_ADS_80x80px-1.jpg\" alt=\"\" class=\"wp-image-2839\" srcset=\"https:\/\/lepoint-actu.tg\/wp-content\/uploads\/2024\/02\/EOY_ADS_80x80px-1.jpg 833w, https:\/\/lepoint-actu.tg\/wp-content\/uploads\/2024\/02\/EOY_ADS_80x80px-1-300x300.jpg 300w, https:\/\/lepoint-actu.tg\/wp-content\/uploads\/2024\/02\/EOY_ADS_80x80px-1-150x150.jpg 150w, https:\/\/lepoint-actu.tg\/wp-content\/uploads\/2024\/02\/EOY_ADS_80x80px-1-768x768.jpg 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Selon les informations, l\u2019ARCEP r\u00e9v\u00e8le suite \u00e0 sa mission de contr\u00f4le des indicateurs de qualit\u00e9 des services mobiles 2G\/3G\/4G et de leurs seuils que les services mobiles offerts par les op\u00e9rateurs de t\u00e9l\u00e9phonie ont connu une l\u00e9g\u00e8re am\u00e9lioration mais restent toujours loin des seuils r\u00e9glementaires. Cette enqu\u00eate r\u00e9alis\u00e9e en d\u00e9cembre 2023 sur le territoire national togolais, aupr\u00e8s des deux principaux op\u00e9rateurs mobiles, TGC et MAT, r\u00e9v\u00e8le que depuis la mise en demeure adress\u00e9e au duopole le 31 mai 2023 pour manquement aux obligations r\u00e9glementaires, \u00ab les deux op\u00e9rateurs restent toujours assez loin des seuils r\u00e9glementaires \u00bb. Sur le plan national, le taux de conformit\u00e9 global est de 53,16% pour Togo Cellulaire et de 42,35% pour Moov Africa Togo<br>Le r\u00e9gulateur souligne que \u00ab ces am\u00e9liorations sont plus significatives dans le Grand Lom\u00e9 qu\u2019\u00e0 l\u2019int\u00e9rieur du pays \u00bb. Dans le Grand Lom\u00e9, Moov Africa Togo est plus performant que Togo Cellulaire avec 69,64% de taux de conformit\u00e9 contre 65,18% alors qu\u2019en dehors du Grand Lom\u00e9, c\u2019est l\u2019inverse avec 52,08% contre 39,90%.<br>Selon toujours les m\u00eames informations, dans le d\u00e9tail, pour le service voix, TGC affiche une meilleure performance, comparativement \u00e0 MAT. Dans la capitale Lom\u00e9, l\u2019op\u00e9rateur affili\u00e9 au Groupe Togocom affiche un taux de conformit\u00e9 de 71,43% contre 46,43% pour MAT et dans les autres villes du pays, 69,55% contre 38,14%. Sur le segment internet, les deux op\u00e9rateurs affichent globalement des performances internet 3G assez proches, selon l\u2019ARCEP. Ils ont un taux de conformit\u00e9 identique de 69,05% \u00e0 Lom\u00e9 et de 48,08% et 42,95% respectivement pour TGC et Moov \u00e0 l&rsquo;int\u00e9rieur du pays.<br>Quant au service internet 4G, Moov est beaucoup plus performant que TGC dans le Grand Lom\u00e9 avec un taux de conformit\u00e9 de 85,71% contre 57,14%. Hors Grand Lom\u00e9, Togocel est cr\u00e9dit\u00e9 d\u2019un taux de 44,44% contre 38,03% pour son concurrent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Valentine Bia<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019Autorit\u00e9 de r\u00e9gulation des communications \u00e9lectroniques et des postes (ARCEP) au Togo, conform\u00e9ment \u00e0 ses charges, vient de nouveau \u00e9clairer<\/p>\n","protected":false},"author":2,"featured_media":2853,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>R\u00e9v\u00e9lations de l\u2019ARCEP sur des indicateurs de qualit\u00e9 des services mobiles au 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